Why didn’t I earn Moxie Rewards points on my purchase?
Aaron Miller @ 2022-10-27 18:55:47 -0700- Sorry you’re having issues! There are different reasons why a purchase may not have earned points. The most common reasons are:
- You checked out as a guest! Make sure you log in before checking out so we can apply points to your account.
- You returned your purchase! Please note that you will only receive points for items you purchase and do not return. Points are pending until 30 days after purchase.
- You shipped your items to locations outside of the United States! As stated in the Terms and Conditions, you will not earn points for shipments made outside of the U.S.